eTail Central uses Statistics for Good Web Site Design
eTail Central uses your web statistics to understand how your visitors
are using the website - do they come and immediately leave? Which page
do they come to? Where do they leave from? If a lot of visitors leave
from the same page there must be a problem with web site design? Do
they look at all your pages? Statistics show if they look long enough
to read what you've put there - time yourself to read a few of your own
pages and compare that with the time your visitors spend.
eTail Central believes the answer is to provide relevant and persuasive
content - content that is relates to your visitor's interest and need -
presented in a way that builds confidence and reassures the customer that
buying from you would be the best thing to do.
Performance is an important aspect of web site design - web pages that are
slow to load cause impatience and irritation which ultimately translates
into poor sales and low numbers of return visits. You do list the features
of your products, but only as support for the benefits.
In the last ten years growth in the use of the internet for marketing has
been dramatic. But even so the offline shops have social and entertainment
value that attracts people, as well as the very real advantages that you can
touch and feel the products and take delivery immediately. Buying is an
emotional process - in the beginning the customer might look at some features
and make rationalisations about them, but in the end it's not facts that
convince customers to buy - they make the purchasing decision using their
feelings.

Other Resources
eTail Central ecommerce Web Site Design of Online Shop